At TripMera, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and interact with our website, tripmera.in (the “Site”).
By using the TripMera Sites, you consent to the data practices outlined in this policy.
1. Information We Collect
We collect the following types of information when you visit or use our services:
Personal Information:
When you create an account, make a booking, or contact us, we may collect personal information, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (credit card details)
Non-Personal Information:
We may collect non-personal information automatically when you visit the Site, including:
- IP address
- Browser type
- Device information
- Referring/exit pages
- Time spent on pages
- Clickstream data
Cookies and Tracking Technologies:
We use cookies and similar technologies (such as web beacons) to enhance your experience on our Site. These technologies allow us to:
- Remember your preferences
- Track website usage
- Analyze trends
You can manage your cookie preferences through your browser settings. For more details, please review our Cookie Policy.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services, such as processing bookings, customer support, and enhancing the functionality of our Site.
- Personalize your experience by tailoring content and advertisements to your preferences.
- Process payments and prevent fraudulent transactions.
- Communicate with you, including sending booking confirmations, updates, promotional offers, and other communications you have requested or consented to.
- Analyze Site usage to improve our offerings and ensure a smooth user experience.
- Comply with legal obligations and enforce our Terms & Conditions.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following cases:
Service Providers:
We may share your information with trusted third-party service providers who assist in the operation of the Site (such as payment processors, email marketing services, etc.). These providers are obligated to protect your data and use it only for the services they provide.
Business Transfers:
In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.
Legal Compliance:
We may disclose your personal information if required by law, such as in response to a subpoena or government request, or to protect the rights and safety of TripMera (Edge Services), our users, or the public.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
As a user, you have the following rights with respect to your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can update or correct inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to certain conditions (e.g., if we no longer need the data for the purposes it was collected).
- Opt-Out: You can opt out of receiving marketing emails or newsletters from us at any time by following the unsubscribe instructions included in such communications.
To exercise your rights, please contact us at info@tripmera.in.
6. Third-Party Websites
The TripMera Sites may contain links to third-party websites. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
TripMera (Edge Services) does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this page for the latest information about our privacy practices. Continued use of the TripMera Sites after such changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
TripMera (Edge Services)
Email: info@tripmera.in
Address: C-21 t/f, Jivan Park, Uttam Nagar, New Delhi – 110059, India
Phone: +91-1147633414