Cancellation & Refund Policy

Cancellation and Refunds

If you cancel your tour package, the eligible refund amount will be credited to the original mode of payment within 2–3 working days, subject to applicable cancellation and no-show charges as mentioned in the specific hotel or package terms and conditions.

Customers have the right to raise a refund request for payments made via credit card, debit card, net banking, or other online payment methods within 10 days of availing the service. Please note that the final refund amount may be subject to administrative charges and applicable GST.

2. Booking Confirmation

Your booking confirmation email or document will clearly outline the applicable cancellation policy, refund eligibility, and any no-show charges related to your booking.

3. Vacation Purchase Agreement

This Cancellation and Refund Policy does not apply to the Vacation Purchase Agreement signed between TripMera and the individual customer. All matters related to such agreements shall be governed exclusively by the terms and conditions stated in the Vacation Purchase Agreement, including jurisdiction and dispute resolution.
Refund requests under vacation purchase agreements will not be entertained under any circumstances.

4. Fixed Period Vacations

Refund requests related to fixed-period vacation plans purchased for you and your family must strictly comply with the terms mentioned in the Vacation Purchase Agreement. No disputes or refund claims will be accepted for payments made via credit card or any other mode, as per the contractual obligations defined in the agreement.

5. Contact Us

For any questions or clarification regarding our Cancellation and Refund Policy, please feel free to contact TripMera through our official support channels.